Our Business Is To Make Yours Shine

International Logistics

Regardless of your industry, your commodity, or your key markets, Eastern Canada has solutions that offer both small and large businesses the opportunity to grow. We serve our customers with frequent departures on all major trade lanes and inland services for a true end-to-end experience.

Transportation Services

Ocean Transport

Inland Services

Intercontinental rail

Air Freight

Industry sectors


Warehousing And Distribution

Our strategically placed warehouse locations in Canada and the United States will ease your constantly changing customer expectations, providing swift and easy access to key border crossings, international airports and North American consumers.

Order Fulfillment – Solutions for Diverse Sales channels

  • Domestic and International fulfillment
  • Retail and Store Fulfillment
  • B2B Fulfillment
  • E-commerce
  • Pick and Pack
  • Kitting
  • Project & Seasonal Work

Specialized Programs – Tailored Solutions

  • Foreign Trade Zone – Specialized sub zone consultation
  • Import Staging / Consolidation / Deconsolidation
  • Vendor Managed Inventory
  • Returns Management
  • Spare Parts Management

Direct Delivery – Leverage the Farrow Network to reduce cost

  • Cross dock
  • Transload
  • Store Direct
  • Merge in Transit

Value Added Services

  • Kitting and Final Assembly
  • Product Inspection and Compliance
  • Labelling
  • Product Rework

Network Design and Optimization

  • Network Design
  • Transportation Optimization
  • Inventory Analysis

Customs Clearance

Every cross border shipment of goods must clear customs before it can be imported or exported. However, navigating the customs clearance process requires some additional document preparation and familiarity with the rules and regulations in Canada and the USA.

Customs Clearance Process

Though the custom clearance meaning is straightforward, the process itself involves several steps and can be overwhelming at first glance. Let’s break it down to understand exactly what happens when a shipment arrives at customs.

  1. Document inspection. A customs officer will review the paperwork for your shipment to signal an initiated customs clearance process. This can include a commercial invoice (CI) (stating the contact information for the shipper and receiver, export date, description of the cargo, and its value), a purchase order from a buyer, packing list, shipping bill, bill of lading (BOL) or air waybill, and certificate of origin (NAFTA or USMCA Certificates of Origin, for example). There may also be further documentation required by the buyer, financial institution or LC terms, or the importing country. Canada, for example, also requires a Canada Customs Invoice for incoming shipments.  
  2. Tax and duty calculation. Based on goods being shipped, the customs broker will ensure that the appropriate taxes and duties are prepaid or collected for the type of goods in your shipment, their declared value, and the customs laws of the importing country. Customs officers are responsible to verify and track whether these charges have already been paid. 
  3. Payment of taxes and duties. If the taxes and duties applicable to your shipment have not already been paid, the customs officer will request payment.​
  • DDP (Delivered Duty Paid). If a shipment is marked as DDP, all taxes and duties have been prepaid, usually via your customs broker who can calculate and process tax and duty payments in advance for a clearance fee.
  • DDU (Delivered Duty Unpaid). Shipments marked as DDU are forwarded to an independent customs broker to collect the amount due from the recipient, as well as extra fees like inspection, storage, handling, insurance, and disbursement.
  • Release of shipment. Once any outstanding taxes and duties are paid, the shipment is released by customs and can continue to its final destination. Some trucking companies have warehouses that allow a shipment to continue through the border to be held “in bond” at the warehouse until it is cleared. There is usually a charge associated with not having the correct paperwork available to properly clear a shipment. In other words a carrier’s “in bond” capabilities are beneficial but shouldn’t be something that a shipper relies on everytime a shipment crosses the border.

Import And Export Trading

According to market changing, customer needs and product sales from the February 2021, we exported our products to Oklahoma and California in the United States. In the upcoming future, exporting to the US market will continually be a key development direction for the business.



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